Online Reconcilement & Positive Pay Services
Good Friday, April 10, 2020

In observance of Good Friday, April 10, 2020, Citizens Business Bank Banking Centers will be open until 3:00 PM, and Online Banking Client Support will be available until 4:30 PM. For additional information, please contact Client Support at 888.228.2265.

Please visit to view Citizens Business Bank’s update on COVID-19.

Please submit Pay or Return decisions on all Positive Pay exception items before 11:00 am (PDT). If decisions for any exception item have not been submitted prior to the 11:00am deadline your default rule "Pay All" or "Return All," established when the service was implemented, will be utilized.
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