Online Reconcilement & Positive Pay Services
LABOR DAY HOLIDAY ALERT SEPTEMBER 7, 2015
In observance of Labor Day, Citizens Business Bank will be closed on Monday, September 7, 2015.

PAY/RETURN DECISIONS
Please be sure to submit Pay or Return decisions on all Positive Pay exception items before 11:00 am (PDT). If decisions for any exception items have not been submitted prior to the deadline your default "Pay All" or "Return All" established when the service was implemented will be used.

IMPORTANT NOTICE - PLACING STOP PAYMENTS
Stop payments entered into Online Reconcilement and Positive Pay are used within the system for reconcilement purposes only. All stop payment information MUST be submitted using the stop payment feature in Business Online Banking or by contacting Client Support.

If you need assistance with Online Reconcilement or Positive Pay services, please contact Client Support at 888-228-2265.
 Click here to test drive the system 
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