Online Reconcilement & Positive Pay Services
INDEPENDENCE DAY HOLIDAY ALERT - JULY 4, 2016
In observance of Independence Day, Citizens Business Bank will be closed on Monday, July 4, 2016.
Any stop payment received with an effective date of July 4, 2016 will be processed the following business day

PAY/RETURN DECISIONS
Please be sure to submit Pay or Return decisions on all Positive Pay exception items before 11:00 am (PDT). If decisions for any exception items have not been submitted prior to the deadline your default "Pay All" or "Return All" established when the service was implemented will be used.

IMPORTANT NOTICE - PLACING STOP PAYMENTS
Stop payments entered into Online Reconcilement and Positive Pay are used within the system for reconcilement purposes only. All stop payment information MUST be submitted using the stop payment feature in Business Online Banking or by contacting Client Support.
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