For Online Banking assistance contact Customer Support at 888.228.2265
Martin Luther King Day Holiday Alert January 16, 2017
In observance of Martin Luther King Day, Citizens Business Bank will be closed on Monday January 16, 2017. Any deposit, account transfer, stop payment, ACH transaction or wire transfer received with an effective date of January 16, 2017, will be processed the following business day. Important note: Originated ACH transactions with a January 17, 2017 settlement date must be submitted before the normal processing deadline on Friday January 13, 2017. For additional information, please contact Client Support at 888-228-2265.
Scheduled Maintenance Alert For January 22, 2017
Citizens Business Bank will be performing maintenance on Business Online Banking services Sunday morning, January 22, 2017 , between 12:00 a.m. and 10:00 a.m. Attempts to log in during this time will result in the appearance of a maintenance page. Once maintenance has been completed, which may be earlier than 10:00 a.m. on Sunday, January 22, this message will be removed and you will be able to access Business Online Banking as usual. Thank you in advance for your patience during this scheduled maintenance event.
EMAIL BEST PRACTICES
NEVER open links or attachments in unsolicited emails. Doing so may result in the download and installation of malicious software.
ALWAYS question unexpected emails containing attachments or links from known associates.
If you have any questions or believe you have experienced fraud, please immediately contact Client Support at 888-228-2265.
Be sure to contact Citizens Business Bank Client Support immediately if you are prompted for your Online Banking credentials anywhere other than during normal log-in and the initiation of transactions.