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For Online Banking assistance contact Customer Support at 888.228.2265


  • NEVER open links or attachments in unsolicited emails. Doing so may result in the download and installation of malicious software.

  • ALWAYS question unexpected emails containing attachments or links from known associates.

If you have any questions or believe you have experienced fraud, please immediately contact Client Support at 888-228-2265.
Be sure to contact Citizens Business Bank Client Support immediately if you are prompted for your Online Banking credentials anywhere other than during normal log-in and the initiation of transactions.